Registrado por

FARMER DONALD FRANK

Tipo de artículo

No definido

Título de artículo

TUTOR SUPPORT FOR TECHNOLOGY USERS IN THE SELF ACCESS CENTRE (SAC)

Volúmen

Número de registro

12

Campo

LINGUISTICA

Disciplina

LINGUISTICA APLICADA

Subdisciplina

ENSEÑANZA DE IDIOMAS

Resumen

This paper reports a case study of the use of educational technology in a self access centre in the Universidad de Quintana Roo, Mexico. The objective of the study was to find out how computer, video and audio resources were used by learners, for what purposes, and how far these activities were supported by tutors. The data collected suggested that it may be possible to improve student access to and benefits from using electronic resources by suitable tutor actions. A second element of the study involved developing a framework for a fully professional tutor service with appropriate knowledge, skills and attitudes. The framework was based on the principles of accountable professionalism and developed using the literature on general English Language Teaching, self access, and educational technology. It was found that the professional service proposed fully covered the needs identified in the case study and suggested further knowledge skills and attitudes which may be beneficial in self access tutoring generally as well as in the use of educational technology. It is suggested that taking a professional approach benefits both tutors and users in self access, leading to better use of the literature by tutors and better access to meaningful learning activities for users.